A very special episode this week as we spend the entire hour talking with Kelly Goto, respected presence in the UX, Service Design and CX communities and Founder of Goto Media. We discuss the often mysterious world of design, and get an inside view of some of the most important design elements of the past 20 years before diving into the importance of universal design.   

Show Notes

Goto Research / Media
www.gotomedia.com
www.gotoresearch.com
Global Research Consortium
www.uxfellows.com
Colin’s Story
https://mindfultech.us/light-and-dark/