It’s White Cane Week and Rob, Ryan, and Steve kick things off with some classic AT Banter chaos before welcoming Mellyssa Lyght, Senior Customer Service Rep and buyer at Ambutech, one of the world’s leading manufacturers of canes for blind and low vision users. Mellyssa takes us behind the scenes of a small but mighty Canadian company that ships canes to about 80 countries, offers millions of possible cane combinations, and still answers the phone with real humans instead of robots. Along the way, there’s talk of repairs, knockoff products, smart canes, and why people form deep emotional bonds with their canes.
Show Notes
Ambutech
https://ambutech.com/


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