This week Rob, Ryan and Lis welcome Nicole Bergstrom, Hilton’s Senior Director of Accessibility to the show to discuss Hilton’s partnership with Be My Eyes. Nicole explains the integration of Be My Eyes’ support with Hilton employees, emphasizing the importance of choice and training for Hilton Customer Care representatives. The conversation highlights Hilton’s efforts to enhance travel experiences for guests with disabilities and their commitment for providing an accessible experience for their guests.
Show Notes
Hilton Partnership With Be My Eyes
https://stories.hilton.com/releases/hilton-and-be-my-eyes-launch-industry-first-partnership
Accessible Travel: Be My Eyes Partners with Hilton
https://youtu.be/L2M7gWogzfA?si=aYM7SPNEDZWCRmJn
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